Learn how the MAIB can help you with your claim...
Some treatment or services cannot be covered by MAIB. Things we cannot pay for include; treatment or services unrelated to your accident and expenses associated with the loss of or damage to personal effects such as clothing or jewellery. Select the Learn More button to view other treatment or services that MAIB cannot cover.
If you are not sure whether a particular treatment or service can be paid by the MAIB, please contact one of our claims officers.
In some circumstances costs or claims may be disputed. If this is the case, you may refer the matter to the Motor Accidents Compensation Tribunal.
In general, to claim a treatment expense, you need to give your MAIB claim number to your medical provider and ask them to invoice the MAIB directly. If you are sent an invoice, you should send it to the MAIB together with your MAIB claim number.
If you pay for a service yourself and want the MAIB to repay you, please keep your receipt and send it to the MAIB for reimbursement. To enable reimbursement to be made, MAIB must have your current bank details.
Things to know:
If you are starting treatment again after a break of more than six months, we suggest you contact us first to make sure that the MAIB can still pay for your treatment.
Before deciding whether we can pay for your treatment, the MAIB may contact your treating medical provider or we may ask you to provide updated medical advice from your treating medical provider in order to:
Once the MAIB has this information we will make a decision about whether we can pay for the treatment.